Capsule — Support

Questions, problems or feedback about Capsule? Email capsule@ds3-ecom.com and you'll get a reply as soon as possible.

Frequently asked

I can't see the photos in my capsule.
That's the point 🙂 — photos stay sealed until the capsule's reveal date. On that day the capsule opens for every member at once.

How do friends join my capsule?
Share the invite code shown in your capsule. Joining is always free.

My capsule is full.
The host can raise the guest limit any time: open the capsule → menu → "Upgrade size".

How do I delete my data?
Leave or delete individual capsules from the capsule's menu, or delete your whole account in Settings → Delete account. See the privacy policy for details.